Inter office communication (in this case we refer to communications within the office and its team members) can be viewed as the grease that keeps the machine running smoothly. Without it, everything can come to a grinding halt.
Inter office communication is a major function of the modern office and choosing the best strategies for maintaining open and seamless communication is vital.
With well-maintained communication, co-ordination between departments is seamless, office systems become routine and, overall, it projects a positive image of your company as a whole, in the eyes of your clients.
Often inter office communication is overlooked, as it is not dealing directly with clients. The first step to good communication within the office is to establish professionalism.
Email is the most commonly used inter office communication method. Dictate clear guidelines to your team and require that emails follow a specific protocol. Develop an email format that is used uniformly throughout the office to simplify.
Many offices employ the use of an intranet- a network operating within an organization.
“Benefits are increased productivity and the immediate delivery of information.”This private extension of the internet acts as a platform for posting office materials, announcements, files, directories, sales, projects, etc. Benefits are increased productivity and the immediate delivery of information, in a secure and efficient manner.
Intranet also encourages collaborations and builds corporate culture. It is built for your specific audience, has cross platform capabilities and is cost effective.
Employ the use of instant messaging systems that are simple and use friendly. These quick messaging platforms increase productivity and reduce time spent on tracking down answers.
It encourages team members to utilize the same platform for all office communications and keeps things organized and fluid.
Regardless of the type of inter-office communication, it is important to stress the weight of professionalism. Short, succinct and to the point should be standard.
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