Lessons businesses can learn from the Women’s March

  On January 21st, 2017, people across the globe marched in unison, to advocate for legislation on human rights, immigration reform, healthcare reform, LGBTQ rights, racial and gender equality, work place rights and more.  It was a bold and transformative display of solidarity. Interestingly enough, one of the things small businesses share in common with such a movement is a …

What makes an effective team?

  It’s possible that at one point in time, your business was a one-person show. Though growth and expansion inevitably leads to the building a team, the team that becomes the lifeblood of your humbly built operation. An effective team is like an orchestra- many different instruments, many different players, one piece of music. The success of the song depends …

How to tell your boss they are wrong

  GASP. What? How could this situation ever become reality, the boss is always right…right? Ah, while they may work hard to portray omnipotence, even the best of the bosses can be wrong. So how do you approach them with this delicate news? First and foremost, get your ducks in a row, so to speak. You need irrevocable proof that …

Avoiding Appointment Disappointment

Lemons into lemonade! Isn’t that what they say? In sales, this can seem almost impossible when the crushing disappointment of a meeting-gone-bad seems too heavy to handle. Going into appointments well equipped with a few tips can help avoid these negative outcomes. Take a few tips from some sales superstars: 1. You are never as prepared as you think. Always …

Taking Control of Your Supply Chain

  Second only to labor costs, supply chain management can eat up a hearty chunk of your operating expense budget. The process of negotiating with suppliers can also take up a hefty amount of another valuable resource: time. Don’t let your supply chain manage your time and money. Take back control! It is no surprise that businesses in control of …

6 Sales Tips to Boost Your Confidence

  It’s official! Working in sales may be one of the toughest gigs around. The constant up and down roller coaster ride can be stressful and challenging, and puts a strain on resources and motivation. Keep confidence up by remembering these 6 key points: 1. Confidence is a state of mind. Belief in your abilities is one of your strongest …

Protecting Your Cash Flow

Cash flow refers to the balance available after allowing for all receipts and payments from your business. This includes, but is not limited to, rent, payroll, taxes, supplier invoices, loan payments, and asset purchases – the lot. Most of us know that managing and protecting cash flow as a small business owner is pivotal to long-term success. The inability to …

How to Build a “Client Journey Map”

So what the heck is a client journey map? It is a way of documenting the total client experience across all contact points of your business on their path to a sale. How are clients interacting with you and where are the gaps? Analyzing your business in this way is important because it helps you improve your client’s experience by …

Global Markets and Business Etiquette

It can already be daunting to travel to another culture, let alone feel the additional pressure of trying not to insult your international business partners! Lucky for all of us, the most basic of business etiquette, no matter what continent you are on, are based on concepts rooted in simple common sense. Essentially, you can follow some simple rules to …