What exactly is communication? How should it be defined? Simply put, it is the “successful sharing of ideas or feelings.” The key word here is: SUCCESSFUL. Many entrepreneurs assume they are effective communicators; but being a strong, decisive and authoritative leader, while important, has nothing to do with effective communication. In fact, people with these characteristics are often the worst …
“In the middle of difficulty, lies opportunity” – Albert Einstein
These words have huge relevance when it comes to small business development. Businesses face many challenges – the trick is how you choose to turn each challenge into an opportunity.
Everywhere we look; it appears that the most conventional ideas of a leader are shifting. In small businesses we are now seeing a very different model of leadership flourish.
Delegating (giving someone authority to act and react to situations without referring back to you) is an important management tool. But many small business owners prefer to take on almost everything and find it difficult to divvy up tasks to staff members for fear of losing control.
Inter office communication (in this case we refer to communications within the office and its team members) can be viewed as the grease that keeps the machine running smoothly. Without it, everything can come to a grinding halt.
Training your team members appropriately and frequently is indeed an investment – and one with a powerful return. When your team members are nurtured with the necessary staples they will make better decisions, their relationships will improve and their opinions will show deeper insight.
Most small businesses operate a tight ship. They manage overhead expenses and watch cost of sales to stay on the credit side of the ledger. But when you’ve reached a point where you cannot see any further ways to reduce costs, there could still be an opportunity to increase your profits through increasing productivity.